Terms and Conditions

Orders set on this website are processed by the sales department of RGP Trade Reverzani Giuseppe based in Via Fontana 53 23885 Calco (Lecco) VAT number IT 03569520137 hereinafter referred RGP Trade. 

The next page lists the terms and conditions for transactions that apply on the website www.rgparcheryshop.com and managed by RGP Trade.

The Customer is requested to read these notes before making an order and buy through the website www.rgparcheryshop.com, pay attention to these conditions and to print a copy for future reference.

Legislation

These General Conditions of Sale, according to the Italian Legislative Decree 6 September 2005, n. 206 "Consumer Code, in accordance with Article 7 of the Law of 29 July 2003, no. 229" governing the sale of products through a system of distance selling.

These General Conditions may, in case of updates due to legislation and / or regulations, subject to the modifications that will have their effect on the date of their publication on the website www.rgparcheryshop.com and will in any case apply only to resale.

It should also be, that these Terms may be subject to change by RGP Trade if it wants and may not be made conditions and / or terms other than these specified.

Features Orders

All products and content shown on the site www.rgparcheryshop.com are offered to the customer under the terms and conditions provided.

Your Order is considered in effect a contract between the parties and is concluded upon receipt of payment and subsequent shipment.

RGP Trade exercises the right to accept only complete orders in all its parts and with the number of the Tax Code. If there are errors or omissions in the data contained in the purchase order, the contract may be considered incomplete and therefore rejected.

Case studies that would invalidate your order are: phone number that does not exist or incorrect, untrue personal data, tax code is not valid, invalid e-mail address, any other at our discretion.

 

Acceptance of the Order

After receiving the order, the verified data of the customer and with the availability of the product, RGP Trade will send the customer a confirmation of receipt of order by e-mail where they will be given the details of the order to allow the Customer verification of the product he ordered. In exceptional cases, where the possibility to evade the order is not feasible for reasons dependent on the strong demand, the wrong stock inventory or various causes, RGP Trade will immediately inform the Customer, and in case it was already charged consideration of the order, will make sure the RGP Trade return the amount paid.

 

Prices and Payment Methods

Prices. The prices of the articles published on the website are expressed in Euros € and Italian VAT included as per art. 1336 cc At the end of the procedure of purchase, shipping charges will be calculated, excluding customs fees or other taxes covered by foreign states outside the European Union.

Prices may be subject to changes beyond the control of RGP Trade.

Payments accepted

In case of Bank Transfer, in order to facilitate the procedures for delivery of materials, please send email to info.com the bank transfer receipt with the number of Money Tranfert Control Number ( MTCN) evident.

Payment methods. The payment of the price of the product ordered must be paid by the bank transfer and. 

Shipments

RGP Trade will deliver the product purchased by the customer at the place of destination that the customer has indicated at the time of registration on the website www.rgparcheryshop.com or alternative destination indicated in his order. They will be used for deliveries selected national and international couriers such as GLS and SDA or Italian Post Mail; if you choose PosteItaliane Priority International this service is not tracked and not insured therefore RGP Trade is not responsible for any failure in delivery.

Delivery dates indicated on the site are purely indicative as dependent Courier used and the means used, therefore the responsibility for any delays can not be attributed in any way to RGP Trade.

In the event of a delay in delivery for reasons not dependent on RGP Trade, there will be no changes to the Agreement or invalidate the contract itself that this remains valid with regard to the products ordered or delivered. Shipping costs and the possible return of purchased products are always charged to the customer.

RGP Trade agrees to send the ordered products in the shortest possible time, approximately 3 to 5 days. If RGP Trade was not able to process your order within 30 days, we are committed to fully repay the amounts paid by the customer. 

In the event that the customer would need to receive the products they want in the short term, it is earnestly requested to contact RGP in order to verify the possibility to receive ordered materials on time consistently feasibility.

It is the responsibility of RGP Trade communicate the tracking of the delivery wherever possible.

 

Product acceptance

To product delivery by the Courier charge, the customer must:

Check the integrity of the package, namely that it is neither damaged or wet;

Check that the number of parcels indicated corresponds to the number actually delivered.

If there is the integrity requirements, the customer is required to notify within 24 hours from receipt of order all possible complaints to our offices by e-mail , and in any case it is always advised upon receipt of goods to sign the bills applying the words

"With Subject to verification. "

Instead, in case the customer, after its verification of the contents of the package received, have found that the products purchased have faults or defects, is obliged within eight (8) days after the purchase to communicate your problem. After 8 (eight) days of receipt of purchase that there is no received any complaint on this, you will feel your product totally suitable.

 

Customer Obligations

The customer, at the end of its process of products / articles on the website www.rgparcheryshop.com, is required to keep all the information required by Article 52, paragraph 1 of Italian Legislative Decree 6 September 2005, n. 206 and all documentation relating to the General Conditions of Sale and then to keep it all in order to take the available documentation in the event that may cast doubt on the acquisition.
We believe strictly forbidden by the Customer to enter false and / or invented and / or fantasy, the registration process required to activate the procedure for the execution of its orders. The data entered, the e-mail address should be strictly the real data and not of third parties, or fantasy. We believe strictly prohibited to double entries for a single person or enter data of third parties. And 'also it is forbidden for minors to make recordings.
We also believe the customer's responsibility to preserve and manage the security of your password. RGP Trade reserves the right to prosecute any violation or abuse, and protect the interests of its customers and consumers.

 

Right of withdrawal

Under Articles. 64 and following of Italian Legislative Decree 6 September 2005, n. 206 in protection of consumers in respect of distance contracts, the consumer is entitled to withdraw without penalty and without giving any reason, within 10 (ten) working days, subject to Article 65, paragraphs 3, 4 and 5. The consumer is obliged to send, within the limits provided for in paragraph 1 (ten days), a written notice to the place of business, RGP Trade, by registered letter with acknowledgment of receipt. The notice may be sent within the same period by telegram or e-mail to info@rgptrade.com, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours; this shall be considered sent in time if delivered to the post office within the time allowed by the contract or, if different.

Addressed to: RGP TRADE - P.IVA IT 03569520137 - Via Fontana, 53 - 23885 CALCO (LC) - Tel: +39.393.870.3749

In fairness to the report, the consumer agrees to preserve and cherish with great care products received, keeping them intact along with the original packaging inside and outside as well as all the accessories supplied with each product, on pain of forfeiture of the requirements for withdrawal.

In the event that the customer send back damaged or used, unpackaged regularly or in incomplete RGP Trade it reserves the right to refuse to refund. Another requirement that the consumer will have to bear is to ensure the equipment to be returned against theft and damage during transport of the goods by courier. If the product has not been insured for the value indicated on the invoice, RGP Trade reserves the right to charge any damages holding them by the amounts to be repaid. Refund will be made within thirty (30) days from the date when RGP Trade receive the goods, and refund The amount by credit note on bank account provided by the consumer.The right of withdrawal provided for in Articles 64 and following, as well as Articles 52 and 53 and paragraph 1 of Article 54 does not apply to the supply of goods made to specifications and clearly personalized.

Warranty

The products purchased on www.rgparcheryshop.com are governed by Articles. 128 and following, as applicable, according to the Italian Legislative Decree 6 September 2005, n. 206. RGP Trade is responsible to the customer for any lack of conformity which exists at the time of delivery of the product. In case of lack of conformity, the customer has the right to restore, without charge, the conformity of the goods by repair or replacement, in accordance with paragraphs 3, 4, 5 and 6. This guarantee applies provided the product has been used properly and with due diligence and in accordance with its intended for use and as provided in the technical documentation, if any. The customer must contact us directly by e -mail point out the defect or anomaly in order to obtain the authorization for Return Materials  Authorization (RMA). The customer must send the defective product as instructed by the return authorization (RMA) with the original packaging, documentation and original packaging, complete copy of the invoice to the RGP trade.

Communication

RGP Trade states that the communications transmitted to the customer in writing between the parties, shall be construed by e-mail except those affecting the validity of this Agreement, by which must send be on paper.

Copyright

The content on the website www.rgparcheryshop.com such as trademarks, logos, information, text, images, defining their respective owners and are protected by copyright. So it is prohibited their use including also their reproduction in other Internet sites, unless authorized.

Privacy

The customer's personal data are requested for the purpose of ensuring maximum transparency and security of transactions and that the terms and conditions of this Agreement are applied to it. These data are handled according to the compliance with existing rules which Italian Legislative Decree no. No 196 of 30 June 2003 "Code relating to the protection of personal data" and can be made available only at the request of the authorities of competence by law.The customer's personal data will be used for purposes strictly related to the execution of the contract. The same, for the same purposes, will be disclosed to third parties in full compliance with current legislation regarding the protection of the processing of sensitive data.

 

Existing law

The sale of products and / or services is regulated according to the laws in force in the Italian State. This Contract is written in Italian, in case there are any discrepancies in the translation, the part in Italian will have exclusive rights. It specifies that these Terms of Sale shall govern any dispute that is also created in the reading and execution of the Contract. For the resolution of any dispute arising from the Contract, it will be the place of jurisdiction of the customer as required by Italian law at the time the contract is concluded.Should you lodge a complaint after the 8 (eight) day period, then your complaint will be void.

 

CUSTOMER OBLIGATIONS

The Customer, upon completion of the procedures to purchase products on the website www.rgparcheryshop.com, he/she must have all the information required by Art. 52, paragraph 1 of Law September 6, 2005, n. 206 all documentation Relating to the General Conditions of Sale must be kept in order, should any doubts arise in respect of the purchase. We strongly advise you to print a copy of the acceptance confirmation, the confirmation of payment methods and the bill, this is to safeguard against your purchases.
In addition, it is strictly prohibited by the Customer to enter false data, and / or invented and / or fantasy, incorrect details in the necessary registration procedures, otherwise this will prevent the process for the execution of the contract.
It is forbidden to perform double entries corresponding to a single person or enter data from third parties and minors are forbidden to make entries. The Customer is anche responsible for the security of Their password. The Company reserves the right to prosecute any violation or abuse, in the interests of customer protection.

 

COPYRIGHT

The content present in www.rgparcheryshop.com which trademarks, logos, information, text, images, define themselves as belonging to their respective owners and are protected by copyright. Therefore it is prohibited to use any material or even partial material from the website of www.rgparcheryshop.com, on any other Internet website, unless authorization.

 

APPLICABLE LAW

The sale of products and / or services are regulated by with the laws in force in the Italian State. This sales contract is drawn up in English and Italian languages , where there are differences in translation; the Italian version will have the exclusive right. It specifies That These Terms of Sale govern any disputes, which is created during the reading and execution of the Contract.